Shipping Policy

 Shipping Policy – Zala Handicrafts

Effective Date: 09/03/2025

Welcome to Zala Handicrafts! We are committed to delivering high-quality handcrafted products to your doorstep. Please review our shipping policy before placing an order.

1. Shipping Destinations

We currently ship within [list of countries/regions you serve]. If your location is not listed at checkout, please contact us to check availability.

2. Processing Time

1. Orders are processed within 3 business days (excluding weekends and holidays).

1. Custom or made-to-order items may require additional processing time. Estimated timelines will be provided at checkout.

3. Shipping Methods & Delivery Time

We offer the following shipping options:

1. Standard Shipping: [7 days]
2. Express Shipping: [3 working days]

1. International Shipping: [45 days]

Delivery times may vary based on destination, customs processing, and unforeseen delays.

4. Shipping Charges

1. Shipping fees are calculated at checkout based on the weight, size, and destination of the order.
2. Free shipping may be available for orders above [6000 pkr amount] (if applicable).

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email/SMS to monitor your shipment.

6. Customs & Duties (For International Orders)

1. International orders may be subject to customs duties, taxes, or import fees as per the destination country’s regulations.
2. The customer is responsible for any additional charges imposed by customs authorities.

7. Delayed or Lost Shipments

1. If your order is delayed beyond the estimated delivery timeframe, please contact us for assistance.
2. We are not responsible for lost or stolen packages after they have been marked as delivered.

8. Incorrect Shipping Address

1. Customers must provide an accurate shipping address. We are not responsible for delays or lost orders due to incorrect information.
2. If an address change is required after placing an order, contact us immediately. Changes may not be possible once the order is processed.

9. Returns Due to Non-Delivery

1. If an order is returned due to an incorrect address, failed delivery attempts, or customs rejection, the customer may be responsible for reshipping fees.

10. Contact Us

For any shipping-related questions, please contact us at [contact us].

By placing an order, you agree to the terms outlined in this shipping policy.